Terms & Conditions of Service

Legal notice

In compliance with the provisions of article 10 of Law 34/2002, of 11 July, on Information and Electronic Commerce Services for the General Public (LSSI), we hereby announce that www.staexcursions.com is run by Spanish Trails® Adventure SL (or STA), with registered office at carrer Vidre, number 7 (postal code 08002), Barcelona, Fiscal Identification Number B17749334, telephone +34 93 317 41 60 and fax +34 93 301 44 26 and electronic mail info@staexcursions.com.

Payment of Deposits and Balances

Spanish Trails® Adventure requires a 25%-40% non-refundable deposit (depending on the service solicited) in order to confirm a booking. The balance of the total booking cost is due before or on the trip/service start date. Reservations made within 24 hours of the trip date must be paid in full at the time of booking.

Payments can be made by credit card on the Spanish Trails® Adventure website from the home page or any reservations page. This payment is made through a secure server provided by Banco de Santander Central Hispano, one of the largest banks in Spain.

Refund Policy

The deposit made at the time of booking is not refundable under any circumstance.

High Season (March 15 - September 15):

If a cancellation is made 14+ days prior to the trip date, a refund will be given, minus the non-refundable deposit.

Low Season (September 16 - March 14):

If a cancellation is made 7+ days prior to the trip date, a refund will be given, minus the non-refundable deposit.

What responsibilities do I assume as a guest?

Guests are responsible for: choosing a trip that suits their abilities, fitness level and state of health; filling out a Personal Information form prior to trip departure (guests will not be permitted to join a trip without this information on file); arriving at the trip start with the appropriate clothing; respecting the laws of areas visited; following environmental guidelines and regulations while on the trip in accordance with leader direction; and respecting the rights of other trip members.

What are Spanish Trails® Adventure's limitations of liability?

Spanish Trails® Adventure is not liable for bodily injury or property damage as a result of (but not limited to): falling, physical exertion for which a guest is not prepared; forces of nature; travel by train, auto, boat or other conveyance, or by bicycle, ski, horseback, foot or other form of active or adventure travel; consumption of alcoholic beverages; civil unrest; terrorism; breakdown of equipment; high altitude; lack of or limited access to medical attention in remote locations; and the adequacy of medical attention once provided. Spanish Trails® Adventure is also not liable for additional expenses not specified as included in the trip cost. Spanish Trails® Adventure is not liable for additional expenses a guest may incur as a result of a late start and/or late return due to natural disasters, weather, traffic, illness of a guide or other guest while en-route or any other delays due to circumstances beyond the control of Spanish Trails® Adventure guides. Spanish Trails® Adventure reserves the right to make route and hotel modifications as necessary to improve the trip's quality or to accommodate weather and the comfort and well-being of guests. Guests of Spanish Trails® Adventure give express permission to take photographs or video recordings of its trips for marketing purposes, as well as approving such use by third parties with whom Spanish Trails® Adventure may collaborate with, without financial remuneration.